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  • Zhongji Machinery Co., Ltd. Was founded in 1992
  • We manufacture EPS, Sandwich Panel and 3D Panel Production Lines.
  Production Lines
EPS(Expandable Polystyrene) Production Lines
Sandwich Panel Production Lines
Cold-Bending Roll Forming Production Lines
3D Panel Production Lines

Add: No. 368, Xindan Road, Qingpu industry District, Shanghai, China
Post code:201706
Tel:+86-21-68453855 +86-13916868669
Fax: +86-21-50453855
E-mail: info@zhongji.com
MSN: epsmachinery@hotmail.com
Service hotline: 0086-21-61538830
Service E-Mail: service@zhongji.com
Company Services Location:Home > Services 

Our After-Sales Service Commitments

Zhongji hereby solemnly promises: We implement the “three guarantees” service policy for any equipments sold by Zhongji, provide free of charge installation guidelines, commissioning and maintenance of the equipments, training of the Buyer’s relevant Operators; and provide technical requirements for the installation and operation of the equipments, technical layout diagrams and other related information, provide a lifetime supply of maintenance and spare parts

The detailed measures are as follows:

1.Guidelines for installation and commissioning of equipments:
Based on the actual situation, to assist and guide the Buyer and Buyer’s technical personnel in the overall installation location, the installation of equipments, and provide Buyer with answers to their questions and related issues;

2.Provide training for operation and maintenance personnel:
Based on the Buyer’s request, Zhongji will provide free of charge training of the operation and maintenance personnel;
a) The User (Buyer) can send their operation and maintenance personnel to our factory for learning and training;
b) When Zhongji is doing the installation and test running of the equipments for the Buyer, the Buyer can send their personnel to participate.

3.If failure occurs in any of the machines during the “three guarantees” period(one year), then, upon the Buyer’s request, Zhongji will eliminate the failure;

4.Zhongji will inform all its Buyers about any upgrades and significant product improvements. Zhongji will provide equipment modifications based on their costs. Zhongji will provide Buyers with high-quality after-sales services in a careful and responsible attitudes, provide very strong guarantee for the Buyer’s normal production.

We provide quick and satisfactory customer service, and promise to respond within 24 hours after receiving your complaints by phone or email.

Service hotline: 0086--21--61538830
Service E-Mail: service@zhongji.com

 

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Add: No. 368, Xindan Road, Qingpu industry, Shanghai, China TEL:0086-21-68453855 0086-13916868669 Email:info@zhongji.com